Terms & Conditions

1. Definitions

For the purposes of these Terms & Conditions, the following definitions apply:

• "ajo98," "we," "us," or "our" refers to the online betting platform operated under the brand name ajo98 and accessible at https://ajo98.cam.
• "Player," "you," or "your" refers to any individual who registers for and uses an account on the ajo98 platform.
• "Account" refers to the personal betting account created by a Player on the ajo98 platform.
• "Services" refers to all betting, gaming, and related services provided by ajo98, including but not limited to sports betting, live casino games, slot games, lottery games (togel), and cockfighting (sabung ayam) streams.
• "Website" refers to the ajo98 platform accessible at https://ajo98.cam and any related mobile applications or interfaces.
• "Bonus" refers to any promotional credit, free bet, cashback, or other promotional offer provided by ajo98 to Players.
• "Wagering Requirement" refers to the number of times a Bonus amount must be bet before any winnings from that Bonus can be withdrawn.

2. Acceptance of Terms

By registering for an ajo98 account, accessing the Website, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, as well as our Privacy Policy and Responsible Gaming Policy. If you do not agree with any part of these terms, you must not use our Services.

ajo98 reserves the right to modify, update, or amend these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting to the Website. Your continued use of our Services after such changes constitutes your acceptance of the revised terms. It is your responsibility to review these Terms & Conditions periodically to stay informed of any updates.

3. Eligibility Requirements

To create an account and use ajo98's Services, you must meet all of the following eligibility requirements:

• Age Requirement: You must be at least 21 years of age. Online gambling is restricted to adults, and ajo98 strictly enforces this age requirement. We reserve the right to request proof of age at any time, and failure to provide valid identification will result in account suspension and forfeiture of any funds or winnings.
• Residency: You must be a resident of Indonesia or located within Indonesian territory at the time of account registration and use. Our Services are specifically designed for the Indonesian market.
• Legal Capacity: You must have the legal capacity to enter into a binding contract under Indonesian law. If you are using the Services on behalf of another person or entity, you represent that you have the authority to bind that person or entity to these Terms & Conditions.
• Single Account: You are permitted to hold only one account on ajo98. Creating multiple accounts (also known as "multi-accounting") is strictly prohibited and will result in immediate closure of all accounts and forfeiture of all balances and winnings.
• Compliance with Laws: You must comply with all applicable local, national, and international laws and regulations regarding online gambling. It is your sole responsibility to determine whether your use of ajo98's Services is legal in your jurisdiction.

4. Account Registration and Security

To use ajo98's Services, you must create an account by providing accurate and complete information including your full legal name, date of birth, email address, phone number, and residential address. You agree to:

• Provide Accurate Information: All information provided during registration must be truthful, accurate, current, and complete. You must update your account information promptly if any details change.
• Verify Your Identity: ajo98 employs a Know Your Customer (KYC) verification process to confirm your identity and comply with anti-money laundering regulations. You will be required to submit copies of government-issued identification documents (such as your Indonesian KTP or passport) and proof of address. Failure to complete KYC verification within the requested timeframe may result in restrictions on deposits, withdrawals, or account functionality.
• Maintain Account Security: You are solely responsible for maintaining the confidentiality of your account username and password. You must not share your login credentials with any third party. Any activity conducted through your account will be deemed to have been authorized by you.
• Notify Us of Unauthorized Access: If you suspect that your account has been compromised or accessed by an unauthorized party, you must notify ajo98 customer support immediately. ajo98 is not liable for any losses or damages arising from unauthorized account access that results from your failure to maintain account security.

Account Obligations

As an account holder, you agree to:

1. Use your account solely for personal entertainment purposes, not for commercial or professional gambling activities.
2. Not allow any other person to access or use your account.
3. Not transfer, sell, or assign your account to any third party.
4. Not use your account to engage in any form of fraudulent, collusive, or otherwise unlawful activity.

5. Deposits and Withdrawals

5.1 Deposits

ajo98 accepts deposits in Indonesian Rupiah (IDR) via the following payment methods: Bank Central Asia (BCA), Bank Rakyat Indonesia (BRI), Bank Negara Indonesia (BNI), Bank Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, and e-wallet services including OVO, DANA, GoPay, and ShopeePay. Minimum and maximum deposit limits vary by payment method and are displayed during the deposit process.

All deposits are processed in real-time or within the timeframes specified for each payment method. ajo98 does not charge fees for deposits; however, your bank or payment provider may impose transaction fees. You are responsible for any such fees charged by third-party payment processors.

By making a deposit, you confirm that the funds originated from a legitimate source, are not derived from illegal activities, and are your own personal funds. ajo98 reserves the right to investigate the source of funds and to refuse or reverse deposits that are suspected to be connected to money laundering, fraud, or other criminal activities.

5.2 Withdrawals

You may request a withdrawal of your account balance at any time, subject to the following conditions:

• Your account must be fully verified (KYC completed).
• You must have met all wagering requirements associated with any bonuses you have claimed.
• Withdrawals must be made to a bank account or e-wallet registered in your name that matches the name on your ajo98 account.
• Minimum withdrawal amount is Rp 100,000; maximum withdrawal amount varies by payment method and player status.

Withdrawal requests are processed manually by our finance team for security verification. Processing times are typically 15 minutes to 2 hours during business hours (9:00 AM to 9:00 PM WIB on weekdays). Requests submitted outside business hours will be processed on the next business day. ajo98 reserves the right to conduct additional verification checks for large withdrawals or if fraud is suspected, which may extend processing times.

ajo98 does not charge withdrawal fees; however, your bank or payment provider may impose receiving fees. A withdrawal may be refused or delayed if there is reason to believe that you have breached these Terms & Conditions, engaged in fraudulent activity, or provided false information.

6. Bonuses and Promotions

ajo98 offers various bonuses and promotions to enhance your gaming experience, including welcome bonuses, deposit bonuses, cashback offers, and special event promotions. All bonuses are subject to specific terms and conditions, including wagering requirements, minimum odds (for sports betting bonuses), eligible games, maximum bet limits, and expiration periods.

General Bonus Terms

• Wagering Requirements: Unless otherwise stated, all bonuses carry a wagering requirement that must be fulfilled before any winnings derived from the bonus can be withdrawn. Wagering requirements are expressed as a multiplier (e.g., 30x) of the bonus amount or the combined bonus and deposit amount, depending on the specific promotion.
• Game Contribution: Different game types contribute differently toward wagering requirements. Typically, slot games contribute 100%, live casino games contribute 20%, and sports bets contribute 50%. Specific contribution rates are detailed in each promotion's terms.
• Maximum Bet Limit: While a bonus is active, you may not place individual bets exceeding Rp 50,000 (or equivalent) unless the specific bonus terms state otherwise. Violating this rule may result in forfeiture of the bonus and any associated winnings.
• Bonus Abuse: ajo98 reserves the right to void bonuses and winnings, and to suspend or close accounts if we determine that a player is abusing bonuses through irregular play patterns, multi-accounting, collusion with other players, or any other form of bonus manipulation.
• One Bonus at a Time: Only one active bonus is allowed per account at any given time. You may not combine bonuses or claim multiple bonuses simultaneously.

Bonus terms and availability are subject to change without notice. It is your responsibility to read and understand the specific terms of each bonus before claiming it. By accepting a bonus, you agree to comply with all applicable terms and conditions.

7. Betting Rules and Game Conduct

7.1 Sports Betting

All sports bets are subject to ajo98's betting rules, which include regulations regarding bet acceptance, settlement, voided bets, and dispute resolution. Bets are accepted only if there is sufficient time before the event begins and if the betting market is open. ajo98 reserves the right to refuse or limit any bet at any time without providing a reason.

In the event of an obvious error in odds, bet limits, or event information, ajo98 reserves the right to void bets placed at incorrect odds. Settlement of bets is based on official results as determined by the relevant sporting authority or league. If an event is postponed or cancelled, bets may be voided or carried forward depending on the specific circumstances and sport rules.

7.2 Casino Games

All casino games, including slots, table games, and live dealer games, operate on certified Random Number Generator (RNG) systems or, in the case of live games, are conducted in real-time by professional dealers. Game rules, payout tables, and RTP (Return to Player) percentages are available within each game's information panel.

In the rare event of a technical malfunction or error during a game, the round in question will be voided, and all bets returned. ajo98 is not liable for any losses resulting from technical malfunctions, disconnections, or software errors beyond the refund of the affected bet amount.

7.3 Lottery and Traditional Games

For lottery games including togel (Indonesia's traditional numbers lottery), draw results are based on official draws conducted by authorized lottery operators. Results are posted immediately after official confirmation. For sabung ayam (cockfighting) betting, results are determined by the outcome of live matches streamed from licensed arenas, with official match decisions made by qualified referees.

8. Responsible Gaming

ajo98 is committed to promoting responsible gaming practices and ensuring that our Services remain a form of entertainment rather than a source of financial or personal hardship. We provide a comprehensive suite of responsible gaming tools including:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account.
• Loss Limits: Define maximum loss amounts over specific time periods to prevent excessive losses.
• Session Time Limits: Restrict the duration of your gaming sessions to prevent prolonged play.
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your ajo98 account for periods ranging from 24 hours to indefinite closure.
• Reality Check Reminders: Receive periodic pop-up notifications informing you of your session duration and current win/loss status.

If you believe you or someone you know may have a gambling problem, we strongly encourage you to seek help. Contact our customer support team to activate self-exclusion or other protective measures. Additional resources and support organizations are listed on our dedicated Responsible Gaming page.

For detailed information on our responsible gaming policies and available tools, please visit our Responsible Gaming page.

9. Prohibited Activities

The following activities are strictly prohibited on ajo98 and constitute material breaches of these Terms & Conditions:

• Fraudulent Activity: Using stolen credit cards, engaging in chargeback fraud, or providing false payment information.
• Collusion: Colluding with other players to gain an unfair advantage, particularly in poker or other player-versus-player games.
• Bot Use: Using automated betting software, bots, or any form of artificial intelligence to place bets or play games.
• Arbitrage Betting: Exploiting discrepancies in odds between different platforms to guarantee profits regardless of outcome.
• Multi-Accounting: Creating and operating multiple accounts to abuse bonuses or circumvent betting limits.
• Money Laundering: Using ajo98's Services to launder funds or conduct transactions for illicit purposes.
• Hacking or Exploitation: Attempting to hack, reverse engineer, or exploit vulnerabilities in ajo98's software or systems.
• Offensive Conduct: Engaging in harassment, hate speech, or abusive behavior toward other players or ajo98 staff members.

Any player found to be engaging in prohibited activities will have their account immediately suspended or terminated, all funds confiscated, and may be reported to relevant authorities. ajo98 reserves the right to cooperate with law enforcement investigations and to pursue legal action against individuals involved in criminal activities.

10. Limitation of Liability

To the fullest extent permitted by applicable law, ajo98 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our Services, including but not limited to:

• Loss of profits, revenue, data, or business opportunities.
• Damages resulting from your inability to access the Website or Services due to technical issues, maintenance, or third-party failures.
• Losses arising from errors, omissions, interruptions, deletions, defects, delays in operation or transmission, computer viruses, communication line failures, or theft, destruction, or unauthorized access to your account.
• Any losses or damages arising from events beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

In no event shall ajo98's total liability to you for all damages, losses, and causes of action exceed the amount you have deposited into your account during the six (6) months immediately preceding the event giving rise to the liability.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you. In such cases, ajo98's liability will be limited to the maximum extent permitted by law.

11. Account Suspension and Termination

ajo98 reserves the right to suspend or permanently terminate your account at any time, with or without notice, if we determine that you have breached these Terms & Conditions, engaged in fraudulent or prohibited activities, or if we are required to do so by law or regulatory authorities.

Grounds for account suspension or termination include but are not limited to:

• Providing false, inaccurate, or misleading information during registration or KYC verification.
• Engaging in any prohibited activities listed in Section 9 of these Terms.
• Failure to complete KYC verification within the requested timeframe.
• Abusing bonuses or promotional offers.
• Allowing another person to access or use your account.
• Requesting a chargeback or reversal of a deposit through your bank or payment provider.

Upon termination, your account will be closed, and you will no longer have access to the Services. Any remaining balance in your account may be forfeited if the termination is due to a breach of these Terms & Conditions. If your account is closed in good standing (not due to a breach), any remaining balance will be returned to you after deducting any applicable fees or charges, subject to KYC verification and anti-money laundering checks.

You may also request voluntary closure of your account at any time by contacting customer support. Upon voluntary closure, any remaining balance will be returned to you after processing any pending bets and verifying that all bonus wagering requirements have been met.

12. Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with international gaming regulations and the laws applicable to online gaming platforms operating in the Indonesian market. Any disputes arising from or in connection with these Terms & Conditions or your use of ajo98's Services shall be resolved through the following process:

1. Internal Complaint Process: You must first attempt to resolve any dispute by contacting ajo98 customer support with a detailed description of your complaint. Our support team will investigate your issue and attempt to reach a fair resolution within 14 business days.
2. Escalation: If the dispute cannot be resolved through customer support, you may escalate your complaint to ajo98's management team by emailing our designated complaints email address. We will conduct a comprehensive review and provide a final written decision within 30 days.
3. Alternative Dispute Resolution: If you are not satisfied with our internal resolution, you may refer the dispute to an independent Alternative Dispute Resolution (ADR) service or mediator acceptable to both parties.

By agreeing to these Terms & Conditions, you waive any right to participate in class action lawsuits or class-wide arbitration against ajo98. Any disputes must be resolved on an individual basis.

13. Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of ajo98's Services, please contact our customer support team:

• Email: [email protected]
• Live Chat: Available 24/7 through the ajo98 website
• Operating Hours: Customer support is available around the clock, seven days a week, with Indonesian-speaking agents ready to assist you.

For specific inquiries related to account verification, withdrawals, or technical issues, please provide your account username and a detailed description of your issue when contacting support to expedite resolution.